Common questions
Can't find your answer? Call or text Andrew at 416-918-4481.
Getting started
How long until it's running?
Most plans are live within a week of our call. Larger AI systems take 2 to 5 weeks, including a period where you approve everything. Website rebuilds take three to five weeks.
What does setup involve on my end?
We handle the configuration. Depending on how your business phone and accounts are set up, we'll walk you through exactly what's involved on your free call.
Will it work with my current software?
Usually, yes. We work with your existing phone number, Google listing, email and most booking, job and accounting tools. If something needs a custom connection, we'll tell you on the call before you commit to anything.
Do I need a Google Business Profile already?
No. If you don't have one, or yours is incomplete or unclaimed, we'll set it up as part of onboarding.
Plans and contracts
Is there a contract?
No long-term contract. Monthly plans have a three-month minimum, then run month to month. If you leave, we hand over your website files, domain, logins and customer data within 14 days, at no charge. Everything we built stays yours.
What's the difference between a plan and an AI system?
Plans (Essentials, Plus and Multi-location) are fixed-price starting points for answering calls, following up and getting reviews. The larger AI systems, like invoicing or hiring, are set up around your business and quoted after a short call.
How do you measure results?
Every plan includes a one-page monthly report showing calls recovered, leads followed up and reviews added. The Plus plan adds a weekly owner summary. Each AI system has its own targets, which we track with you.
How the AI works
Is this just an answering service?
No. On Essentials, an automatic text goes out within seconds of a missed call so the caller knows you saw it, and you follow up personally. On Plus, an AI voice receptionist can also answer, take details and book the visit.
Will the AI send things without me?
Only routine messages you've approved in advance, like booking confirmations and reminders. Anything involving money, prices, commitments or hiring always waits for your OK.
What if the AI gets something wrong?
Every system starts with a test period where you approve each step. Every action is logged so you can see what happened and why, and one switch pauses everything.
Data and privacy
Where is my data stored?
The systems run in your own accounts. For setups we manage, we host in Canada. Your data is never used to train AI. Read more on our security page.
Do the messages follow Canada's anti-spam law?
Yes. Every message identifies your business and has a working opt-out, and messages only go to people who contacted you or gave consent, following CASL.